Terms of Service
Welcome to Simple American Accent.
By accessing or using our website, services, or content, you agree to
the following terms:
1. Use of Site and Services
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You agree to use this site and our programs only for lawful purposes.
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You may not copy, reproduce, or redistribute our content or materials
without permission.
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We reserve the right to modify, suspend, or discontinue any part of
our services at any time.
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We reserve the right to deny service to anyone at our sole discretion,
including in cases of misuse, harassment, or violation of these terms.
2. Intellectual Property
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All content, videos, materials, and systems provided through Simple
American Accent are owned by Will Rosenberg (d/b/a Simple American
Accent) and protected by intellectual property laws.
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You may use materials for personal learning only — not for resale or
redistribution.
3. Payments, Commitments & Refund Policy
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By purchasing any service, you agree to these payment and refund terms.
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Except where explicitly stated below or required by applicable law, all
payments are final and non-refundable.
3.1 Start Offer (Personal Accent Analysis + 1:1 Review Call)
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The Start offer includes review of submitted audio and one (1) live 1:1
review session.
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The live review session must be scheduled within 30 days of purchase.
If not scheduled within 30 days, the service expires and is considered
delivered.
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A refund may be requested within 24 hours after completion of the live
1:1 review session.
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Refund requests must be submitted in writing within that 24-hour window.
After 24 hours, the purchase is final.
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If the client fails to attend the scheduled review session, the
satisfaction guarantee does not apply.
3.2 Month-to-Month Coaching
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Month-to-month coaching renews automatically each billing cycle unless
canceled prior to the next billing date.
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Cancellation applies to future billing cycles only.
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Payments already processed are non-refundable.
3.3 Coaching Commitment Plans (3-Month, 6-Month, etc.)
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Commitment plans constitute a fixed-term service agreement for the full
term selected at enrollment and are not month-to-month subscriptions.
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By enrolling in a commitment plan, you agree to pay the full amount of
the selected term regardless of early termination, non-attendance,
reduced participation, scheduling conflicts, or personal circumstances.
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Failure to attend scheduled sessions does not relieve payment
obligations.
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If a commitment plan is paid in installments, the full commitment amount
remains owed. Early cancellation does not void or reduce remaining
installment payments.
3.4 Access-Based Service & Scheduling
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Coaching provides access to one (1) live Zoom session per week within
posted availability, plus support as described at enrollment.
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Access to scheduled session availability constitutes delivery of the
service, whether or not the client attends.
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Sessions not attended are forfeited. Missed sessions are not credited,
refunded, or carried forward.
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Sessions may be rescheduled with at least 24 hours' notice. Sessions
canceled with less than 24 hours' notice may be forfeited.
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All session scheduling is based on U.S. Central Time (CT). Clients are
responsible for adjusting for local time zone and daylight savings
differences.
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Posted availability may change over time with reasonable notice.
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If a standing weekly time is established, changes are subject to
availability and mutual agreement.
3.5 Payment Disputes
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By enrolling in any program, you agree to contact us directly to resolve
any billing concerns before initiating a chargeback or payment dispute.
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Initiating a chargeback without first attempting resolution may
constitute a breach of these Terms.
3.6 Discretion
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We may, at our sole discretion, offer accommodations or exceptions in
specific cases. Such accommodations do not modify, waive, or establish a
precedent for future situations.
4. Data and Privacy
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By using our site or services, you agree to our
Privacy Policy, which explains how we handle
data, including your right to request deletion.
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We may work with employees, contractors, or third-party providers to
help operate the business and deliver services. These parties are
expected to follow reasonable confidentiality and data-handling
standards.
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If you use our web or mobile app, additional terms may apply. See the
App Privacy Policy for more details.
5. Disclaimers and Limitations
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We make no guarantees about your results — progress depends on many
factors, including your own effort and practice.
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We are not liable for any losses or damages resulting from your use of
this site or our programs.
6. Changes to These Terms
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We may update these terms at any time. Your continued use of the site
or services means you accept the updated terms.
7. Governing Law
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These terms are governed by the laws of the State of Illinois, USA.
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Any disputes will be resolved in the courts located in Chicago,
Illinois.
8. Business Transitions
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If Simple American Accent is ever sold, merged, or restructured, these
terms will continue to apply and any user agreements or rights may
transfer to the new entity.
Will Rosenberg d/b/a Simple American Accent • Last updated February 18,
2026